Hello. I'm Marshall.

I'm a Staff Product Designer at Dialpad focused on building intelligent product systems that scale.

Welcome to my new site. I'm building it when I have time. New case study here.

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Case Studies

Designing Dialpad's Agentic AI Platform

Staff Product Designer · 2024-2026

Defined a unified agent model that moved beyond reactive feature shipping — aligning product, engineering, and leadership around a coherent AI vision.

Rebuilding Dialtone Coming soon

Lead Designer · 2022-2023

Complete overhaul of the Dialtone design system to elevate Dialpad's visual language. Addressed everything from base styles to interaction paradigms.

Scaling MarketMuse's Design Practice Coming soon

Senior Product Designer · 2019-2020

As the sole designer at a fast moving company, I worked to develop a design system while also building the product.
— marshall isn't listening to anything right now

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